Cycle Studio Front Desk - Working Student (all genders)

Das ist der Job

ABOUT BEAT81 BEAT81 is a fitness tech startup from Berlin revolutionizing the way people get fit.

Darum lohnt es sich

We bring together the power of music, community, and cutting-edge technology to create unforgettable indoor cycling workout experiences. We pride ourselves on providing our members with high-energy sessions that boost their motivation and inspire them to reach their fitness goals. Join us on our mission to create lasting wellbeing!

ABOUT THE ROLE We are seeking a passionate, service-oriented and positive Front of House (FOH) staff member with a love for health and fitness for our BEAT81 indoor cycling studios in Düsseldorf, dedicating between 10 and 20 hours/week to delivering exceptional service and unforgettable customer experiences.

YOUR RESPONSIBILITIES Provide high-level customer service and exceptional hospitality to BEAT81 customers Assist with check-ins, class bookings, and membership inquiries Give new customers introductions for the bikes and provide detailed information about our workout concept such as heart rate technology and the afterburn effect Handle customer issues and concerns in a positive, proactive and timely manner Work closely with the instructors and other FOH staff members to ensure smooth studio operations Uphold company policies and procedures to ensure a safe and inclusive environment for all members Maintain a clean and organized front desk and lobby area Assist in daily studio and bike tasks Maintain a positive attitude and take initiative YOUR PROF