Das ist der Job
At Lyft, our purpose is to serve and connect.
Darum lohnt es sich
We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Safety and Customer Care (SCC) team at Lyft manages over 1.7 million monthly human and AI interactions and serves as Lyft's primary direct touchpoint with riders and drivers.
As a Data Engineer on the SCC team, you will have ownership over the data modeling and pipelines that power SCC’s Associate and AI Agent Platform . Your efforts will allow access to business and user behavior insights, using huge amounts of Lyft data to fuel several teams such as Analytics, Data Science, Engineering, and many others.
We handle critical infrastructure that powers both human associates and AI agents to make riders and drivers feel safe and comfortable while riding or driving with Lyft, transforming every support interaction into a moment of genuine connection.
Your efforts will be critical to the reliability of our pipelines, execution of third party data integrations, accurate reporting of agents performance, and efficiency improvements that can save millions of dollars / year. You will work cross-functionally to bridge Lyft's business goals with data engineering.
Responsibilities: Owner of the core data pipeline, responsible for scaling up data processing flow to meet the rapid data growth at Lyft Evolve data model and data schema based on business and engineerin
