Darum lohnt es sich
Genesys seeks an AI Architect (presales) to translate complex AI capabilities into clear business value for customer experiences. You will design AI solutions for contact centers, self-service, and agent assistance, integrating LLMs, deterministic workflows, and APIs to meet client needs.
You will lead technical demonstrations, shape AI evaluation approaches, and collaborate with Sales, Engineering, and Product Management to validate and scale opportunities from sandbox to production pilots.
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