Das ist der Job
You'll partner closely with sales reps and content owners, turning a working sales motion into a fully systemised one.
Darum lohnt es sich
The role sits at the intersection of CRM architecture, AI-driven process automation, and lead generation — enabling the sales team to operate faster, smarter, and at scale.
Sales Operations & AI Manager
Full-time (40hrs a week), Hybrid Berlin, Germany / Wrocław, Poland
As a Sales Operations & AI Manager, you will own the systems, automations, and infrastructure that power the sales engine.
What You'll Do Own the end-to-end inbound sales process architecture — mapping, optimising, and systemising every stage from first touch to closed deal. Configure, maintain, and continuously improve the CRM (Bitrix24) — pipelines, automations, fields, workflows, and integrations.
Build and deploy AI agents to automate repetitive sales tasks, enrich data, and accelerate decision‑making. Own the technical architecture of email marketing — sequences, segmentation logic, trigger rules, and tooling — in close collaboration with content owners.
Build and operate lead generation automations — prospecting workflows, data sourcing, enrichment pipelines, and outreach sequencing. Ensure data quality and reporting integrity across all sales tooling, giving leadership clear visibility on pipeline health and funnel performance. Requirements 3+ years in sales op
