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Responsibilities Develop and maintain ChatBots Handle complex conversational flows Integrate APIs Conduct impact analysis Optimize and review code Train voice bots and manage integrations Build and deploy multi-language bots Collaborate with teams and stakeholders Participate in Agile development processes Manage project tasks in JIRA Work in a shift from 2 pm to 11 pm (IST) Requirements 5-7 years of strong experience in developing ChatBots Handling complex conversational flows and knowledge on training NLP Strong experience in NodeJs or Python programming API integrations Handling complex logic and impact analysis Strong understanding of code optimization Standard development practices for bot Unit test cases and code review Good understanding of voice bot Voice platform integrations Bot training and impact of training Understanding of multi language bot building, deployment Integrating multiple channels with pros and cons of implementation Experience in agent handover scenarios with CRM modules available in markets eg.
Salesforce and RingCentral At least one conversational AI platform certification (Cognigy, Yellow.AI, Kore.AI, Lex, Luis, Google Dialogflow, IBM Watson) ATS Optimization Keywords Hard Skills ChatBot development Complex conversational flows NodeJs Python API integrations Code optimization Unit test cases Voice bot training Multi-language bot building Agent handover scenarios Soft Skills Collaboration Stakeholder management Agile development Project management Certifications & Qualifications Cognigy Yellow.AI Kore.AI Lex Luis Google Dialogflow IBM Watson Industry Keywords NLP Conversational AI Voice platform integrations Tools & Technologies JIRA Salesforce RingCentral #J-18808-Ljbffr