Senior AI Engineer

About:

• Own the design and evolution of core capabilities within internal AI agent platform to support high-impact business workflows and AI agents.

• Define and improve deployment patterns, shared services, and orchestration approaches that enable complex agent use cases to run reliably.

• Partner with business stakeholders to translate high-priority strategic goals into scalable AI agent solutions.

• Work hands‑on with builders to debug issues, answer technical questions, and unblock day‑to‑day development while also improving the underlying platform.

• Investigate failing repositories, run code locally when needed, and fix infrastructure or environment issues at the root cause.

• Build and maintain shared services—such as reusable modules, integration layers, logging patterns, and data access approaches—that multiple teams can leverage.

• Drive decisions around observability, governance, permissions, reliability, and cost‑aware usage to ensure AI transformation is sustainable and secure.

• Help set technical direction for how new capabilities should be designed to create durable foundations rather than one‑off solutions.

• Collaborate across engineering and business functions to identify and shape new high‑value opportunities for agent‑led innovation.

Experience:

• 5+ years of hands‑on experience in software engineering, platform engineering, solutions engineering, infrastructure engineering, or a similar technical role.

• Strong ability to design and implement production‑ready systems across APIs, services, integrations, and data flows.

• Experience working with cloud environments and modern application deployment patterns.

• Comfort troubleshooting complex technical issues across infrastructure, application logic, and third‑party integrations.

• Prior experience building internal platforms, shared services, developer tooling, or reusable technical foundations.

• Strong understanding of system design, reliability, scalability, and security considerations.

• Demonstrated ability to take ownership of ambiguous technical problems and drive them from design through implementation.

• Experience defining technical patterns, processes, or standards that other builders rely on.

• Practical experience working with AI‑powered applications, agent architectures, LLM‑based workflows, or adjacent systems.

• Strong communication skills and the proven ability to work cross‑functionally in a fast‑moving environment.

• Comfort with ambiguity and a strong builder mentality with a bias toward practical execution.

Salary and Perks:

Pay range: $148K - $203K

• Comprehensive Health & Wellness including a fully‑covered High Deductible Health Plan (HDHP), telehealth services, and Calm subscription.

• Access to LinkedIn Learning, professional development programs, and career growth opportunities.

• Open PTO for work‑life balance.

• Generous 401(k) matching with immediate vesting, quarterly perks, and a four‑week paid sabbatical with bonus after five years.

About ActiveCampaign:

We help small teams power big businesses with intelligent marketing automation.