ph3What we are looking ? /h3 pSenior ServiceNow AI Engineer /p pLocation: Zurich /p pWorkload: 80-100%br/Employment: Permanent /p pOur client, a leading Swiss IT services organisation, is looking for an experienced Senior ServiceNow AI Engineer to drive AI, GenAI and intelligent automation within its ServiceNow platform. /p h3Your responsibilities: /h3 ulliDevelop and implement the ServiceNow AI and automation roadmap /liliIdentify and deliver AI use cases from PoC to production /liliBuild solutions using bNow Assist, AI Agents and ServiceNow AI capabilities /b /liliDevelop intelligent assistants and automated service processes /liliContribute to ServiceNow architecture, standards and AI governance /liliAdvise customers and internal stakeholders on AI solutions /li /ul h3Your Profile: /h3 ulliSeveral years of experience as a ServiceNow Engineer, Developer, Architect or Senior Consultant
/lilibFluent German and good English required /b /liliStrong ServiceNow ITSM expertise; CSM or ITOM is an advantage /liliHands-on experience with bFlow Designer, IntegrationHub and automation /b /liliPractical experience with bNow Assist, Predictive Intelligence, Task Intelligence, Virtual Agent and AI Search /b /liliExperience implementing AI solutions in production /liliServiceNow certifications /liliGenAI, LLM and AI Agent experience is an advantage /liliA key opportunity to shape AI and automation within a large-scale ServiceNow environment, with flexible working conditions and up to b60% home office /b /lili.#LI-RR1 /li /ul /p