Telecommunications Data Analyst (Remote)

About the Role

Our client, a forward-thinking telecommunications company, is seeking a talented Telecommunications Data Analyst to join their data science team in a fully remote capacity. This role is integral to extracting actionable insights from vast amounts of network performance, customer, and operational data to drive strategic decision-making and service improvements. You will be responsible for developing dashboards, performing complex data analysis, and identifying trends that impact network efficiency, customer satisfaction, and business growth. The ideal candidate will have a strong analytical mindset, proficiency in data manipulation and visualization tools, and a solid understanding of the telecoms industry's unique data challenges.

This position offers the flexibility of remote work, allowing you to contribute from anywhere, without a requirement for physical presence in Upington, Northern Cape, or elsewhere.

Key Responsibilities

• Collect, clean, and process large datasets from various telecommunications systems.
• Perform in-depth analysis of network performance metrics, traffic patterns, and customer usage data.
• Develop and maintain interactive dashboards and reports using BI tools (e.g., Tableau, Power BI).
• Identify trends, patterns, and anomalies in data to provide actionable insights.
• Collaborate with engineering, operations, and marketing teams to understand data needs and deliver solutions.
• Develop predictive models to forecast network demand and potential issues.
• Ensure data accuracy, integrity, and security across all analyses.
• Communicate findings and recommendations clearly to both technical and non-technical stakeholders.
• Automate reporting processes and data collection tasks where possible.
• Stay current with advancements in data analytics tools and techniques relevant to the telecoms sector.

Requirements

• Bachelor's or Master's degree in Statistics, Data Science, Computer Science, Mathematics, or a related quantitative field.
• Minimum of 4 years of experience as a Data Analyst, preferably within the telecommunications industry.
• Proficiency in SQL for data extraction and manipulation.
• Experience with data visualization tools such as Tableau, Power BI, or Qlik Sense.
• Strong analytical and statistical modelling skills.
• Proficiency in programming languages like Python or R for data analysis and scripting.
• Familiarity with telecommunications network data (e.g., call detail records, network performance metrics) is a plus.
• Excellent problem‑solving abilities and attention to detail.
• Strong communication and presentation skills for conveying complex data insights.
• Proven ability to work independently and manage projects effectively in a remote environment.

Benefits

• Fully remote position, offering maximum work-life balance and flexibility.
• Competitive salary commensurate with expertise.
• Performance-driven bonus structure.
• Comprehensive health insurance coverage.
• Opportunities for advanced training in data analytics and machine learning.
• Access to modern data analytics platforms and tools.
• Collaborative remote work culture focused on innovation.