Working Student – Hotelier Support (Italian Speaker)

Das ist der Job

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Darum lohnt es sich

To help us achieve this, we’re looking for a student with proactive attitude and structured work approach to support our Partnerships team by providing first level support to hoteliers. Interested in joining a dynamic and energetic team of working students?

How you’ll make an impact: Resolve content, inventory, or other customer problems and perform the needed corrections and adjustments to our product Handle customer email requests in a timely and professional manner to maintain our hoteliers satisfaction Maintain documentation in Salesforce of customers inquiries and issue resolution for future reference Identify issues and collaborate with the relevant teams and stakeholders to resolve requests efficiently Be involved in special projects with impact on the operational effectiveness of the Partnerships team What you'll learn: Problem-solving skills – by investigating and solving hoteliers issues Technical knowledge – you will get technical and industry knowledge to help you resolve the issues at hand What you'll need to thrive: Fluency in English (our company language) and native-level Italian Willingness to come to campus 2 times per week Availability to work 20h/week Good knowledge of Mic Join us in making a difference: At trivago we are in a unique position to shape the future of travel – the traveler's mindset has changed and we’re using this opportunity to improve our product, to adapt to these changes and disrupt our internal processes as we go.