Customer Master Data Analyst - Full time/Part time

Das ist der Job

We are seeking a dynamic and innovative Customer Master Data Steward for our Quote-to-Cash service line.

Darum lohnt es sich

The Global Business Services (GBS) team helps drive BD forward by seeking out and implementing innovative ways to operate effectively and efficiently.

Cross-Functional Subject Matter Expertise – Act as a QTC CMD subject matter expert across Commercial, CMDO, Finance, Legal, and IT teams, provide guidance and support to ensure data accuracy, consistency, and compliance across functions, facilitate cross-functional collaboration to align on data governance and business needs.

Key Responsibilities Initial Data Cleansing & Setup – Collaborate with the QTC Data Owner to clean and validate the existing Customer Master Data (CMD) database, identify and resolve data quality issues, duplicates, and inconsistencies, and establish and document data standards and validation rules aligned with QTC.

Regional Expertise Development – Develop a deep understanding of regional specifics and regulatory requirements related to customer master data in the medical field, maintain awareness of local QTC and business practices and data nuances to ensure accurate and compliant data handling.

End-to-End CMD Lifecycle Ownership – Take full responsibility for the QTC customer master data lifecycle after the initial cleansing phase, managing data creation, updates, and deactivation processes in alignment with governance policies, monitoring ongoing data quality and ensuring continuous improvement.

System Implementation & Upgrades – Support local and regional system implementations and upgrades by ensuring QTC CMD requirements are captured and met, participate in testing and validation activities related to CMD during system changes, and contribute to the design and implementation of automation solutions and workflow improvements, ensuring QTC automation initiatives are built on clean, structured, and reliable data foundations.

Education Bachelor’s degree or equivalent experience in Business Administration, Information Systems, Finance, or related field. Required Skills Proficiency in Excel. Ability to define and apply data standards and business rules. Continuous improvement and root cause analysis skills. Strong communication and stakeholder management skills.

Strong analytical skills to identify data trends and issues. Attention to detail and structured thinking. Proactive and self-driven with a continuous learning mindset. Excellent organizational and time-management skills. Adaptability in a dynamic, cross-regional environment. Ability to adapt global data standards to local needs.

Nice-to-Have Strong understanding of data governance and data lifecycle management within QTC. Expertise in data cleansing, validation, and enrichment techniques. Experience with master data systems (e.g., SAP, Salesforce, Oracle). Certifications in data management or relevant platforms (e.g., Salesforce Administrator, SAP Master Data).

Lean Six Sigma certification. Familiarity with SOX compliance and revenue recognition standards. Location: Heidelberg, Germany. Salary Range: €53,200.00 – €81,100.00 EUR per annum. Becton, Dickinson, and Company is an Equal Opportunity Employer.

We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. #J-18808-Ljbffr