Das ist der Job
That way, Atlassians have more control over supporting their family, personal goals, and other priorities.
Darum lohnt es sich
We’re looking for someone with superb business instincts, comfort with executive stakeholders, proficiency in statistical analyses, expertise in NLP/LLM, experience partnering with cross‑functional teams, and mentoring others on the team. This role is part of the Service Enablement Team within the Customer Support Organization.
Define, set, and report on department‑level metrics or KRs to the CSS Executive team. Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. We can hire people in any country where we have a legal entity.
Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Responsibilities Atlassian is looking for a Principal Data Scientist to be the wizard who will uncover valuable insights from customer friction which will help the business improve our products.
This role aims to leverage basic analytics, NLP/LLM, and data science methods to identify areas of customer friction from variety of customer interaction channels and build tools and solutions that will help us identify areas to improve our products.
Influence strategy and important decisions around customer friction by surfacing data‑driven insights. Build and implement measurement frameworks, machine‑learning models, and NLP/LLM tooling to accelerate Atlassian’s growth and improve pr
